I wish i could give NEGATIVE -100
I also wonder if thses people were working for themselves and this was their own business if they will treat their customers with this level of careless and rude manners. I feel sorry for Lows to be represented in such a poor fashion.
The worst customer service experience ever! Went in for help with mirror mounts and the first person I asked sent me to the wrong isle and didn't come with me to help. I went to the service desk to ask as no one was still at the hardware desk and they stated they called Ashley and she would meet me at the hardware desk and never showed up. I went to find Ashley and when I found her was treated as if I was bothering her and had NO solutions for my issue except to act as if a hidden mount was a stupid idea and that it would be such a bother for her to "go online and search vendors that may or may not have anything that would work for something like that,, and if we were to find it it's just going to break down after time and come lose from the wall"
We asked about a specific window and/or attachment. Even though Lowe's didn't have in stock what we wanted, he brushed us off and wouldn't even show us what they do sell. Way to make a sale! Then we needed help in kitchen accessories and couldn't find anyone. When we did, Lowe's didn't sell it anymore but yet the tags for the item was still underneath it. Update your stock .
Cause this place dint deserve the defaulted one Star :(((
I was at this lows location today to buy a snowblower Husqvarna ST224 24-Inch which i did my research on and found the same exact one on amazon for the same price, with free shipping . I asked the person who was attending the department at lows to see if they can do the same so We can support our local business. The employee had no intrest in trying to help to find out if lows can or will do something millar . I asked him to get a manager and he reluctantly did . When the manager finally came to our surprise - he was not any better. He gave false information about the manufactur warranty; and when I corrected him he said well that is why we have “free enterprsie” !!!!
Looking for sandpaper. First Lowe's person contacted told me wrong aisle. Went looking for another sales person who walked me to the sandpaper but could not help me select correct one for my job. At least he called someone who had the knowledge as to which one. However when I asked questions about the product he directed me to the paint prep person. She had 5 people waiting for paint ahead of me. Not such a great experience.
Took forever to find someone to get somr cans off a shelf. When we eventually just moved a ladder over they either didn't care or didn't manage to notice. Also was recommended product that the instruction explicitly say not to use. Very hard to want to go back.
I try my very best to support our local economy. However, when you get these rude customer service and poor trained employees at these stablishments it makes you think twice .
Lowe S Home Improvement is a US Hardware Store based in Buffalo, New York. Lowe S Home Improvement is located at 8150 Transit Rd, Buffalo, NY 14221, USA.
Please contact with Lowe S Home Improvement using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Lowe S Home Improvement opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hardware Store in Buffalo