My boyfriend and I took our new pug puppy here today for his first vet visit. It was a fantastic experience. You can tell the staff really cares.
Very friendly and fast. When I visit with my babies I feel like I'm in and out. They also will recommend other places to go if you have an emergency and they're full or closing.
Very thorough and very compassionate people. Took my dog in because he lost the use of his hind legs, overnight. He was diagnosed with hemangiosarcoma, they brought all the equipment to the room he was in to perform the tests to confirm. Once confirmed and knowing he had less than 24 hrs we made the decision to euthanize him so he wouldn't suffer in his final hours. They left us in the room with him, told us to take as much time as we needed. They provided us with a care package that contained a button which I was to push when we were ready. I had him cremated and returned to me. They gave me his ashes in a beautiful cedar box along with a plaster impression of his paw and a sympathy card signed by all the staff. It was a difficult time and they made it as smooth as possible. Compassionate throughout!
I have been using City Creatures for about 2 years now for my two Australian Shepherds. I came from another vet office that made you feel uncomfortable every time you called as if you were bothering them. I was so happy when I was referred here instead. Before coming to this vet I was making vet visits monthly for my girl who was always sick and they could never figure out what was wrong with her. I first saw Dr. Spires (who I miss very much) and she got down on the floor to play with my dogs while explaining to me what could be the issue. She was very kind and understanding that my girl had a reoccurring issue and that I don't have deep pockets to pay for vet visits every month. I was very grateful for that. Since switching vets I have only been here once or twice for my girls original issue, other than that its just routine check ups and shots. Every time I call they place me on hold but I don't mind, they always get me an appointment that fits my schedule (I love that they have night and weekend hours) and if I ever need shot records they will email them right away. I don't usually have to wait long if at all so I don't agree with the other reviews on long wait times. I refer anyone who asks about this place because I feel confident in their services and pricing.
I LOVE THEM!! They're always very nice, compassionate, knowledgeable and helpful. They truly care about your fur-babies and do their best to accommodate your circumstances. Dr. Albert has even called personally to check on how Puppet was doing! I've never had a vet clinic do that before! It meant a lot!!! I would very highly recommend City Creatures to anyone!
City Creatures Animal Hospital is a US Veterinary Care based in Buffalo, New York. City Creatures Animal Hospital is located at 2113 Delaware Ave, Buffalo, NY 14216, USA.
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