Always curtious, on time and convenient. Without a doubt great customer care and great people work within this company. From sales to service, from paint to receptionists, all great people knowledgeable respectful. All the more reasons I'm coming back to get another car when my lease is up.
As always, I got the best service at Basil Ford on Walden Avenue. EVERYONE from Hannah who calls me to remind me of my appointment, to the salesmen that I run into while I'm there and especially the great employees in the service department ALWAYS makes me feel welcome. :) I chose to drive 1 and 1/2 hours in order to have my 2013 Escape serviced at Basil Ford. I want to especially thank Bob Pontrello for his excellent customer service. He is amazing!! I am always happy to see him at the service desk when I walk in because I know that I am going to get the attention that I deserve. Thank you Bob!!!
Just bought my new truck at Basil Ford. Great experience. Josh was an excellent salesperson and got me a fantastic deal. Highly recommended.
Excellent staff!! They helped my wife and I pick up a new Ford Edge. Very professional and courteous. They just locked up a couple of customers for life.
I've taken my car here several times and have always been confident that the work will be first rate. The people have always been courteous and professional. I trust the people at Basil to handle any maintenance and/or repair to my car. I could go to a service shop closer to home, but I go out of my way to bring my car to Basil. Great service, great people. Also, I have purchased my last 2 vehicles at Basil and intend on buying my third one here,too,when the time comes.
Basil Ford is a US Car Dealer based in Buffalo, New York. Basil Ford is located at 1540 Walden Ave, Buffalo, NY 14225, USA.
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