I went there for a follow up for a bee sting. One of the doctors said my blood pressure was too high . My appoitment was at 8am I had not taken it yet and thretened me by telling me.if I don't stay an hour she was gonna call my cardiologist to raise my medication. My sister was waiting for me as it's our last family time before she goes back to virginia. All I got was a call from the cardiologist because of this jerk doctor I will never go to you for a follow up again. You ruined my family time cuz she caused nothing but unnecessary drama when im.in the Jenny program I train 3 days a week plus in between I go to l.a. fitness ...so her starting drama to keep me.from my family and succeeded I will never recommend this place again. Plus I reported them to Bbb.
I recently switched my PCP after 3 years of being lazy and sticking with this office despite bad experiences every time I stepped into this place. Where to start....very incompetent office is what I can narrow this down to. The ladies at the front desk & checkout desk are always grumpy as all hell anytime the have to communicate with patients. Several months ago my anxiety was through the roof, worse than its ever been. I went through this for three whole months before I finally went to the Drs to see what was wrong. Come to find out, the Dr. had authorized a refill for the WRONG DOSAGE of my medication which was 1/2 the dosage I had been taking for a couple years! A more recent experience-one of the newer PA's prescribed me a dosage of a medication that was wayyy too high for my weight. I had every side effect imaginable...talk about a bad day. Some of the Drs assistants seemed as if they didnt know anything about working in a medical office. To top it all off, I signed a release for them to send my records to my new office and they never did despite me calling twice. I don't think I've ever went to that office and walked out without any complaints. Avoid this place and save yourself a lot of irritation. I am so glad I finally switched PCPs, because my new Dr. is amazing!
I generally do not leave bad reviews but I could not refrain after the visit I had for my two year old son. I initially brought my daughter here back in 2013 to see Dr. Katelyn Johnson-Clark (who was absolutely amazing but had eventually switched jobs to a different place), in the three year span since then I had my son, lost custody of both of my children and regained custody this year in March. The previous custodial guardians must have talked the ears off of the people here because when I returned as the custodial parent (providing the proper paperwork, at least twice), I was treated completely differently. I had asked the receptionists (more than one of them) to remove the previous guardians from the computer because they were still listed as emergency contacts and as guardians, THREE times. The last time I mentioned it, I was told by the receptionist that I had to talk to the doctors in the back about having that done (WHY WOULD I NEED TO DO THAT IF I AM THE PARENT WITH COMPLETE CUSTODY, NOT SHARED WITH ANYONE ELSE?) So, now I could see that it wasn't just the Doctors/nurses that were silently judging and mistrusting/mistreating me. I am still doing my best to get into the routine of having both of my children (toddlers, ages 2 and 3) home all day and not at daycare. I had previously had to reschedule the appointment for my sons two year check up twice due to running just a few minutes late, where they refused to see me. I was on my way to my third appointment with both of my kids (I usually try to have someone watch one if I have to bring the other somewhere) and saw I was going to be maybe two minutes late. I called and explained that I was very close, doing the best that I could and on top of that, there was construction on Sweet Home. The receptionist told me to hold then came back and said I'd have to reschedule (again), I got extremely upset and asked why my son had to suffer due to me being late and said if I couldn't be seen then I would not come back. She told me to hold once more and all of a sudden found an open spot for about 15 minutes later, unbelievable... So when I went in to see the Doctor (already feeling stressed and not very confident), she proceeded to talk down to me and lecture me in front of both of my children, I was almost in tears (due to having PTSD and not handling situations like that very well) and it took every little bit of me to pull myself together. Michelle treated me like a child and made me feel incompetent and that I was not an adequate parent for my children. She basically said that she was going to tell the county worker about all the times I was late (which was only recently because my kids were now home all day instead of daycare, which I had explained) and that it would not look good for me. It's funny because I talked to the county worker and even he said that he thinks that whoever he talked to was extremely judgmental and that I had absolutely nothing to worry about. This place is terrible. I could not believe how unprofessional it was, watching the way I was treated before and after the custody battle when no one there ever thought to ask me, the mother, what was happening on my end of it. I will not be returning here and will tell my friends and family to find somewhere else to bring themselves and their kids. Learn how to hire real doctors with compassion and that actually do their job instead of being judgmental, stuck up, know it all "professionals."
I've been with this office for about 6 years and am currently looking for a new doctor due to the lack of follow up from this office and carelessness.
I have been seeing Dr. Cruz for about 4 years. The care and attention that I get when I am there is excellent. It is easy to make appointments and be seen on short notice, when needed. I think that the level of care and professionalism at this location is outstanding and I highly recommend them.
P.S. I will say, when Dr. Khawar was still there in the beginning of my time there, she was pretty good at listening to my symptoms and trying to get to the bottom of any medical diagnosis. She has since moved onto another practice, which I can't blame her!
Amherst Health Center Lifetime Health Medical Group is a US Health facility based in Buffalo, New York. Amherst Health Center Lifetime Health Medical Group is located at 1185 Sweet Home Rd, Buffalo, NY 14226, USA.
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