I would just like to give a little insight on my experience with this group. I am a female to male transgender person. I first visited the center in August of last year. The woman I met with, Danielle Cook, seemed very nice and understanding. My first and most uncomfortable issue with my time there was that she brought interns with her. I didn't sign off on anything. She didn't ask my permission. She simply introduced us. She had 4 or 5 different interns with her throughout my time there. None of whom needed to know about my life, my struggles, my personal problems. They took notes on me like I was some sort of lab rat; a fascinating species of person no one had ever seen before. I didn't feel human while there. My advice to you if you seek out help from this group is that you ask specifically not to have a student sit in on your discussion unless you're comfortable. My second problem began to arise when I got my name legally changed. My very second session with Danielle, I had my name legally changed. I was so excited seeing as it's the first thing I had ever put any effort into. I showed Danielle my new drivers license and everything. The problem was that every single counseling session afterward, she asked me if my name had been legally changed yet. This continued the entire 10 months I had seen her, literally up until she wrote my letter of recommendation for T. Keep in mind, my name had been legally changed for almost a full year, all of my paper work with her still used my birth name. She put my birth name in the letter and asked me, once again, if it had been legally changed. She apologized and changed it in the letter, but she missed one. It was careless and now the letter I have for my records has a name on it, a label, that I ditched long ago. The worst part was, she never changed it when she sent over my file to Dr. Lippes. I didn't realize until I was getting blood work that my patient information didn't even match the name on the insurance card. Again, it's simply carelessness. My third and final major issue is with a receptionist. To whomever reading, a word of advice, if you have someone working for you, make sure they keep in mind the different types of sensitivities needed to work the job they're in. In my opinion, you shouldn't have someone working for a company that promotes transgender kids to feel included, normal, accepted, and happy, if they can't even get the pronouns of someone correct. To the average person, that may not seem like a lot, but to call a transgender kid by their birth pronoun (even accidentally, which in her case it was) is heartbreaking. It hurt so badly I cried especially considering that was a place where I should've been safe. If you can't find another place to go and this is your only option, of course go, just be strong and keep in mind that sometimes, even to counselors, you just pay the bills.
CPH has been a fantastic place for me to seek therapy. Not only was I able to talk with someone who knows a lot about the transgender individuals and the community, but also someone who was able to help me reach the next stage of my transition (hormones and name change). I have continued to see my therapist (Danielle) as she has been able to help me with other issues in my life as well. I have also recommended friends to CPH who are also members of the Trans community and they have had good experiences as well. I am happy we have a place like this in Buffalo.
The Center For Psychosexual Health is a US Health facility based in Buffalo, New York. The Center For Psychosexual Health is located at 54 Gates Cir, Buffalo, NY 14209, USA.
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