On an afternoon when the ER was "buzzing" both my wife and I were treated promptly, professionally and with utmost courtesy. A wonderful team that works seamlessly under trying conditions. We left impressed.
I have been here since 7/25/17. It is now 8/1/17. I have been told for 3 days that I'm going home. Yet here I sit waiting yet another day. It's bad enough to be told you're going home and not. But it's even worse when the staff is to cowardly to tell me themselves. They leave it for the innocent nurses to do. Communications in this place sucks
Dirty, unsafe, and jaded staff from working in the ghetto. Came in for severe facial lacerations from a fall. Was sent from suburban, unfortunately. The surgeon was fantastic, did a great job, very nice, please note that. However After having my face literally torn open, I was sent home without a single thing to help me sleep through the night. I didn't want a script, pills, anything. Just something along the lines of the care suburban was taking for me. Nothing. "You only have a cut, and we sure don't give painkillers for that." They treated me like a drug addict. I was up all night in pain, they wouldn't even give me my antibiotics. So now 15 hours later (I was supposed to start taking these immediately and every 6 hours) I still have no antibiotic or ointment, wouldn't even prescribe Motrin, and they refused to give me anything there for antibiotics. And they sure as hell booted me out of there as quick as they could. I bet if their face was torn open they'd be given a mild painkiller. No wonder your hospital has two stars. There were fights in the waiting room, where they sent me to wait, even though they knew I was being transferred. They actually yelled at me to go sit in the middle of the fight while I was pouring blood. No security AT ALL. black ladies beating on each other. I'm pouring blood and the jackass in front of me is complaining about his god damn aspirin and the guy at the counter completely ignored me (now I'm kneeling on the ground) to have an aspirin conversation with this guy. I'd rather die than go back there. This hospital needs to go or get moved further into the fruit belt to keep everyone where they need to be. You should be ashamed.
Kinda disgusting, not cleaned, they refused to give me water or food even after I finished my tests for long enough to cause a severe headache and nausea which they blamed on head trauma which my primary later said there was none. I ended up asking to sign myself out against professional advice because I had no confidence in their ability and when I asked to do so of the 2 doctors I had seen neither showed up in with the paperwork. Instead they sent in a man with tattoos, quite the muscular build and the most" I'm trying to be intimidating" look ive ever seen. He informed me that I could die if I left which no one had told me and when I later asked my primary as well as a PA they said their was little to no chance and no patient should be told they could go to sleep and not wake up with such odds. What really amazed me is that by staying there they thought I was better with my vitals being checked every 2 hours by some nurse instead of being checked every half hour by my parents throughout the night with all vitals and proper nourishment. Really quite the horrible business if you ask me.
Erie County Medical Center also known as ECMC deserves No stars, (unfortunately google doesn't allow 0 stars). As an educated well traveled cultured woman, the services and care at this facility in the Pysch ward is very questionable. The debate can be that no one enjoys going to seek mental care, however that point of view can be ruled out in this case scenerio. My daughter was feeling mentally ill to say it gently and she seeked help voluntarily. My daughter experienced possibly more trauma than care by staff under doctors care the refusal of involvement of supportive family members. The staff at ECMC need immediate training courses on empathy and cultural diversity. With these trainings can allow staff to educate and inform supportive families (within HIPPA guidelines) to assist indiviuals with sensitive mental health issues so that treatment and care can help and assist individals with mental health to overcome their illness successfully, so that live can resume as normal as can be. I don't want to pull out the race card but ECMC needs to understand that individuals come to their facilty to seek human care and the staff beliefs on people of color should stay in the parking lot as they enter the building to conduct their duties. I can't blame the staff when the higher officials of this facilty conducts and cultivates the culture of this ECMC, my message to you is that Black Lives do Matter, its 2017 we all bleed and have the same biological organs. To conclude I strongly believe that Training needs to be addressed at this Erie County Medical Center. Creating a beautiful looking facility is great, but the quality of care "Should" be thee utmost "Priority" and Importance at Erie County Medical Center.
Erie County Medical Center is a US Hospital based in Buffalo, New York. Erie County Medical Center is located at 462 Grider St, Buffalo, NY 14215, USA.
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